1. Introduction
CricketWriter.com is committed to providing objective, evidence-based and trustworthy information and guidance on all aspects of digital marketing.
The following sections set out our editorial principles, standards and processes:
2. Principles
2.1 Accuracy
Our content will be accurate, balanced and transparent. Information given will be judged against the best available scientific evidence and sources named wherever possible. Where content contains conjecture or opinion, this will be clearly indicated.
2.2 Accountability
CricketWriter.com is accountable to its audiences and will deal fairly with them. We will be open to admitting mistakes and encourage a culture of learning via user feedback. In addition, the editorial processes will be transparent.
2.3 Serving the public
CricketWriter.com will put its audiences’ interests first when sourcing and developing content. We will consult with relevant professional bodies, charities and other interest groups, but serving our clients’ interests will remain paramount.
2.4 Taste and decency
All content on our website will be suitable for a general audience and will not include reasonably deemed offensive material.
2.5 Impartiality and diversity of opinion
Our content will be objective, impartial and even-handed. Where views differ, and no scientific consensus can be found, we will reflect all significant strands of opinion and state the uncertainty clearly.
2.6 Privacy
We are committed to maintaining strict privacy controls. Personal information, including any correspondence, will not be disclosed without the user’s prior explicit consent unless we are required to do so for legal reasons (such as a Court Order) or disclosure is in the public interest. Permission will be sought from service users where photographic images are used.
5. Editorial process
5.1 Phase 1: Research
The evidence-based knowledge that informs all our content is derived from the direct experience of people involved in industry-specific content. In pulling together this knowledge to provide users with a rounded and balanced package of material on a particular subject, we require our content authors to consult with peer-reviewed research. Internally, we have developed a system for classifying different types of research evidence with respect to their validity.
For knowledge of direct experience, they consult people with direct and current experience in dealing with their industry-specific content requirements, national charities with recognised expertise and specialist interest, and people who may be directly affected by a topic or issue.
5.2 Phase 2: Production
Once a piece of content has been drafted, it is edited by a member of the CricketWriter.com team:
It is checked for:
- Accuracy
- Balance
- Accessibility
- Tone
Written content is then passed on to the website Editor to be checked for:
- Common factual errors
- Spelling
- Grammar
- Adherence to house style
- Overall presentation
- Clarity
5.4 Phase 4: Review of content
The content on the website CricketWriter.com is reviewed systematically. The major content is reviewed annually, and content less susceptible to change in knowledge and evidence is reviewed at least every two years.
Comments from users and stakeholders on published content are considered on a day-by-day basis as they arrive, and content is reviewed and amended immediately if necessary.
6. Appeals procedure
In the unlikely event of a complaint about online content that the editor cannot resolve, the matter will be escalated.